People with an official role (e.g. Managing Director, Chair of the Board) cannot use MyTax on behalf of a company or an association on 3 December 2024 between 6.00 am and 10.00 am due to a maintenance break. However, if you have a Suomi.fi authorisation (e.g. Managing tax matters), you can act on behalf of a company. We apologise for any inconvenience.
Why have I not received my tax refund?
This page lists the most common reasons for why you may not have received your tax refund on the date stated on your original tax decision. Note: Some taxpayers receive their refunds during the day, not necessarily in the morning.
Check the status of your refund in MyTax. You can see how your refund has been used in MyTax. You do not need to contact the Tax Administration.
Most common reasons:
You have made additions or corrections to your pre-completed tax return.
If you have made additions or corrections to your pre-completed tax return, you will get a new tax decision after we have processed the new information you have filed. The refund amount and refund date may change. If the date when you receive your refund has changed, this is stated on your revised tax decision or in MyTax. You will receive the new decision by the end of October.
Your spouse has changed their tax return.
The tax assessment of spouses always ends at the same time. If your spouse makes additions to their tax return, the end of their tax assessment may be delayed. This means your assessment end date and refund date may change, as well.
The Tax Administration has received information that affects your tax assessment.
We can receive information that affects your tax assessment from third parties, such as your employer. If we do, we send you a notice that your tax assessment is delayed and your refund date is postponed.
Your refund has been used for paying taxes.
Your refund is used for the payment of your unpaid taxes between your assessment end date and the 4th day of the following month. Read more about how refunds are used to pay taxes.
The Tax Administration does not have your correct bank account number.
The bank account number you have given us is incorrect, the bank account is closed, or you have not given your bank account number to us. Read more about how to submit your bank account number. Answer to the question: How do I get my refund if I have not given my account number on time or at all, or if my bank account has been closed?
If your tax refund has not arrived in your bank account, the reason may be:
Your tax refund is less than €10.
Refunds under €10 are not paid out.
You have not filed all your tax returns.
You have neglected to file a certain tax return (such as a VAT return) or the tax returns you have filed do not contain all the required information. You will receive your tax refund after you have filed all the required details.
You have debts in enforcement.
The enforcement authorities have used your tax refund to pay for your debts.
Your tax refund will be paid later during the day.
Tax refunds are paid in such a way that some taxpayers receive their refunds during the day, not necessarily in the morning.
A tax refund paid into a foreign bank account may show in the account with a delay of 1 to 2 days.
If the Tax Administration pays your tax refund into a bank account in another country, it may take 1 to 2 business days before the payment shows in your bank account.
Call our service number 029 497 026 (standard call rates, limited service available in English) if you did not get an answer to your question.