Why have I not received my tax refund?

This page lists the most common reasons for why you may not have received your tax refund on the date stated on your tax decision.

  • You have made additions or corrections to your pre-completed tax return. 
    If you have made additions or corrections to your pre-completed tax return, you will get a new tax decision after we have processed the new information you have filed. The refund amount and refund date may change. Check your current refund details in your new tax decision or in MyTax.
  • Your spouse has changed their tax return.
    The tax assessment of spouses always ends at the same time. If your spouse makes additions to their tax return, the end of their tax assessment may be delayed. This means your assessment end date and refund date may change, as well. 
  • The Tax Administration has received information that affects your tax assessment.
    We can receive information that affects your tax assessment from third parties, such as your employer. If we do, we send you a notice that your tax assessment is delayed and your refund date is postponed.
  • The Tax Administration does not have your correct bank account number.
    The bank account number you have given us is incorrect, the bank account is closed, or you have not given your bank account number to us. Read more about how to submit your bank account number.
  • Your tax refund is less than €5.
    Refunds under €5 are not paid out.
  • You have debts in enforcement.
    The enforcement authorities have used your tax refund to pay for your debts.
  • You have overdue taxes.
    Your refunds can be used to pay for your other taxes on their due date.

Your tax refund can be used for tax prepayment

If your tax assessment ends on or before the 23rd of the month, and you have a prepayment instalment falling due, the Tax Administration uses your refund on the prepayment on the 23rd. If you make your prepayment on its due date, there is not enough time for your payment to arrive at the Tax Administration during that same day. As a result, the refund will be used as your prepayment on the prepayment due date. Your own payment will be kept waiting for future income tax instalments (prepayments, additional prepayments and back taxes). Log in to MyTax to check how much there will be left to pay in the next income tax instalment and when the due date is. 

Your tax summary will include details on how your refund was used. You can also check your situation in MyTax: Checking how your tax refund has been used in MyTax.

Further information and examples: Using refunds for unpaid taxes.

Your refund can be used on VAT or employer's contributions

The due date for self-assessed taxes, such as VAT and employer's contributions, is the 12th of each month. If your tax assessment ends on or before the 12th of the month, your refund can be used on your self-assessed taxes for that month on their due date, which is the 12th. If you pay your self-assessed taxes on their due date, there is not enough time for the payment to arrive at the Tax Administration during that same day. As a result, your refund will be used on the taxes. 

If you have paid too much, the remaining amount will be used to pay for other upcoming taxes or refunded to you automatically, depending on what you have selected as your refund time and refund limit in MyTax. You can request your payment to be refunded to you in MyTax by selecting “Requesting refunds, self-assessed taxes” under Activities. You will receive your refund within a week, unless you have other overdue taxes. If you do not request a refund in MyTax, your payment will be saved for future tax liabilities.

Your tax summary will include details on how your refund was used. You can also check your situation in MyTax: Checking how your tax refund has been used in MyTax.

Further information and examples: Using refunds for unpaid taxes.

If your tax assessment ends on or before the 23rd of the month, and you have a prepayment instalment falling due, the Tax Administration uses your refund on the prepayment on the 23rd. If you make your prepayment on its due date or 1–2 days before, there is not enough time for the payment to arrive at the Tax Administration by the due date. As a result, the refund will be used as your prepayment on the prepayment due date. Your own extra payment will be used on your upcoming instalments of income tax (prepayments, additional prepayments and back taxes ). Log in to MyTax to check what your next income tax instalment is and when it must be paid.

Your tax summary will include details on how your refund was used. You can also check your situation in MyTax: Checking how your tax refund has been used in MyTax.

Further information and examples: Using refunds for unpaid taxes.

The due date for filing and paying employer’s contributions and other self-assessed taxes is the 12th of the month. If your tax assessment ends on or before the 12th of the month, your refund can be used on your self-assessed taxes for that month on the 12th. If you pay your self-assessed taxes on their due date or 1-2 days before, there is not enough time for the payment to arrive at the Tax Administration by the due date. As a result, your refund will be used on the taxes on their due date. 

If you have paid too much, the remaining amount will be used to pay for other upcoming taxes or refunded to you automatically, depending on what you have selected as your refund time and refund limit in MyTax. You can request your payment to be refunded to you in MyTax by selecting “Requesting refunds, self-assessed taxes ” under Activities. You will receive your refund within a week, unless you have other overdue taxes. If you do not request a refund in MyTax, your payment will be saved for future tax liabilities.

Your tax summary will include details on how your refund was used. You can also check your situation in MyTax: Checking how your tax refund has been used in MyTax.

Further information and examples: Using refunds for unpaid taxes.

If you have inheritance or gift taxes that are due on the 1st of the month after the end of your tax assessment, your refund will be used to pay for them. If you have paid your inheritance or gift tax on its due date, your refund is used on the next upcoming instalment. If you do not have any upcoming inheritance or gift taxes, your payment is automatically refunded to the bank account number you have given us. If you have other overdue taxes or debts in enforcement, your payment can be used to pay for them before the remaining amount is refunded to you.