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Vero24 service

DESCRIPTION OF FILE under § 10 of the Personal Data Act (Henkilötietolaki, 523/1999)

REGISTER Data system for customer requests for guidance, advice and support through the Vero24 service
CONTROLLER The Finnish Tax Administration — Verohallinto
PO Box 325, FI-00052 VERO
Telephone +35820 612 000
Street address:
Registry 
Vääksyntie 4, Helsinki
THE PURPOSE FOR PROCESSING
PERSONAL DATA

Streamlining guidance.

Developing the service.
REGULAR SOURCES OF DATA Data given by the customer and data produced through customer contact.
REGULAR DISCLOSURES OF DATA Data is not disclosed outside the Tax Administration.
CATEGORIES OF DATA SUBJECTS

Tax Administration customers
TYPES OF DATA
  • Customer name or signature, Personal or Business ID
  • Customer contact information; address, e-mail, phone number
  • IP-number for customer telecommunications link, operating system and browser
  • Customer’s browser history from the tax.fi site to the Vero24 service
  • Classification of customer group
  • Subject categories for customer questions
  • The customer’s question and the reply received including timestamp
Page last updated 4/25/2016