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The Finnish Tax Administration in 2024

The Finnish Tax Administration’s sustainability report

Foreword by Director General

Our sustainability activities aim to help taxpayers act responsibly and correctly.

Read more: Foreword by Director General

Smooth services and fluent communication

We base our operations on a genuine customer orientation, customer understanding and customer engagement.

Read more: Positive customer experience

We work fairly and openly

Fair taxation means that our activities are nationally harmonised, of a high quality and predictable for taxpayers.

Read more: Fair taxation

Tackling the grey economy

Ensuring tax revenue for society is our most important task. We tackle the grey economy and thereby eliminate unhealthy competition.

Read more: Ensuring tax revenue

Cooperation in Finland and globally

We work with our stakeholders by listening to their needs and goals, and by engaging them in the development of our services.

Read more: Cooperation and partnerships

Sustainability footprint

One of the goals of our sustainability activities is to minimise the negative impact of our operations.

Read more: Sustainability footprint

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PDF version of the report

The Tax Administration’s sustainability report is also available as a pdf file.

Download the report (pdf)

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Page last updated 4/30/2025