Foreword by Director General
Our sustainability activities aim to help taxpayers act responsibly and correctly.
Smooth services and fluent communication
We base our operations on a genuine customer orientation, customer understanding and customer engagement.
We work fairly and openly
Fair taxation means that our activities are nationally harmonised, of a high quality and predictable for taxpayers.
Tackling the grey economy
Ensuring tax revenue for society is our most important task. We tackle the grey economy and thereby eliminate unhealthy competition.
Cooperation in Finland and globally
We work with our stakeholders by listening to their needs and goals, and by engaging them in the development of our services.
Sustainability footprint
One of the goals of our sustainability activities is to minimise the negative impact of our operations.
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Other pages
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PDF version of the report
The Tax Administration’s sustainability report is also available as a pdf file.
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