The Finnish Tax Administration in 2023: For sustainable taxpayers
Foreword by Director General Markku Heikura
We endeavour to promote good governance, prevent conflicts of interest, and ensure that our employees are not hampered by outside influence. Sustainability and responsibility go hand in hand in our everyday conduct.
Read more: Foreword by Director General Markku Heikura
Our sustainability activities
We help taxpayers to act responsibly and correctly. We develop our operating environment in active cooperation with stakeholders.
Read more about our sustainability activities
Sustainability report in pdf format
Smooth services and fluent communication
We base our operations on a genuine customer orientation, customer understanding and customer engagement. We want to make our customers’ tax transactions as simple and easy as possible.
We work fairly and openly
Fair taxation means that our activities are nationally harmonised, of a high quality and predictable for taxpayers.
Tackling the grey economy
Ensuring tax revenue for society is our most important task. We tackle the grey economy and thereby eliminate unhealthy competition.
Cooperation in Finland and globally
We work with our stakeholders by listening to their needs and goals, and by engaging them in the development of our services.
We take care of our employees and the environment
The footprint of operations consists of the negative ecological, social and financial impact of the organisation and its activities on the operating environment. One of the goals of our sustainability activities is to minimise this negative impact.
Read more: Sustainability footprint
The Finnish Tax Administration in brief
The mission of the Finnish Tax Administration is to collect the right amount of tax at the right time to ensure funding for public services.
Read more: The Finnish Tax Administration in brief
