Basis of our sustainability activities

Our sustainability activities are based on our statutory tasks and strategy. Our handprint can especially be seen in the area of financial sustainability.

Sustainability is an integral part of our strategic goals of a positive customer experience, fair taxation and ensuring tax revenue.

The building of trust, working together and embracing new ways of working are the values that guide our activities. We develop our services in cooperation with our customers and stakeholders: we listen to our customers with the aim of predicting their needs and responding to them. We act for the good of Finnish society in accordance with the central government’s shared principles. We play an active role in building and developing public services.

Our strategy and activities have a specific impact on the achievement of the four selected UN Sustainable Development Goals: decent work and economic growth (SDG 8); reduced inequalities (SDG 10); peace, justice and strong institutions (SDG 16); and partnerships for the goals (SDG 17).

To launch sustainability reporting on the current scale, we arranged a series of internal workshops on the strategy, our operations and the SDGs in the spring of 2021. As a result of this work, we proposed a set of SDGs that the Finnish Tax Administration can best promote to be included in the report. Management of the Finnish Tax Administration reviewed and confirmed the selected SDGs as the basis for the reporting.

In the next sections, we will discuss the achievement of the SDGs through our strategic goals. This year, we raised one of our values – working together – as the fourth perspective alongside them.

Sustainability reporting

We have developed our sustainability reporting and activities based on the State Treasury’s guidelines and good practices.

Last year, we made sustainability an even more visible part of the Finnish Tax Administration’s strategic goals. We also emphasised sustainability in the daily lives of our employees by publishing various sustainability topics on a weekly basis in our internal communication channels.

This report has been prepared in accordance with the central government’s reporting framework. Our sustainability reporting is kept separate from the financial statements of accounting units. We annually publish the report in pdf format and a summary of its content on vero.fi. The key figures for the year are also made available on the website.

In preparing the report, we made use of information obtained from our action and financial plan, financial statements, personnel report and Green Office report.

The report for 2024 will be published in the spring of 2025.

More information about the sustainability report: viestinta@vero.fi