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Electronic tax mail for companies in MyTax

You can select a mail delivery method and email notifications in MyTax in the following situations:

  • You have an official role that entitles you to act on behalf of a company.
  • You are authorised to take care of a company’s tax matters and you have the Suomi.fi authorisation "Managing of tax affairs".

You can make the following selections in MyTax:

  • You can opt to receive the company’s tax mail in MyTax only. In this case, you will not receive the same mail on paper.
  • You can request email notifications about a company’s selected tax matters, such as new decisions and letters.

In both cases, you will receive notifications in your email. The decisions and letters will not be sent to you by email.

If you are an entrepreneur operating under a business name, i.e. a business operator or a self-employed person, you can select the electronic delivery method by activating Suomi.fi Messages

Decisions and letters to MyTax only

Start receiving tax mail electronically: When you select “Only in MyTax” as the mail delivery method, you will only receive your company’s or organisation’s tax mail electronically. When new decisions or letters arrive in MyTax, you will be notified by email.

Electronic tax mail reaches you without delay, and decisions and letters are stored safely in MyTax.

  1. Log in to MyTax (opens in a new window)

  2. Select the Taxpayer details tab.

  3. Scroll down until you get to Delivery method for mail.

  4. If the selection for Decisions and letters is “By post and in MyTax”, click Change details.

  5. For Decisions and letters, select Only in MyTax as the method of delivery.

  6. Go to Email notifications and enter the email address of the person who is to receive notifications about new decisions and letters. The person may have an official role in the company: they may be the CEO, for example.

  7. Click Next.

  8. Check that the information is correct and click Submit.

Email notifications to an authorised person

If you are authorised to manage a company's tax matters in MyTax, you can request notifications about mail received in MyTax to be sent to your personal email. In other words, you will receive an email message whenever there is a new decision or message or an overdue payment for the company in MyTax.

In MyTax, you can select

  • whether you want notifications about the tax matters of some or all of your clients
  • which tax matters you want to be notified of: payment reminders, general tax matters – such as applications and registrations – or certain tax types, such as the value added tax.

The default is that you will receive notifications about all tax matters of all your clients.

Please note that email notification settings are specific for the user. It is therefore important to request notifications to a personal email address and not to a shared office email address, for example.

Do this in MyTax

  1. Log in to MyTax (opens in a new window)

  2. Select Your own details and logout and then Your own details.

  3. If you want to receive email notifications about notes and reminders in MyTax, make sure Yes is selected.

    If you want to select the client(s) whose tax matters you will be notified of, click Select your notifications. Note that if you receive an information request in MyTax, you will always be notified even if you have not selected notifications separately.

  4. If you want to be notified of payment reminders, first select Yes. Then select the clients whose tax matters you want to be notified of. Please note that even if there is only one client on the list, you must still select the client.

    To select all clients, click Select all taxpayers. Further, you can clear all selections by clicking Remove all selections.

  5. If you want to select the clients whose general tax matters you will be notified of, scroll down the page.

    First select Yes in the General matters section. Then select the clients whose tax matters you want to be notified of.

  6. If you want to select what tax matters you will be notified of, scroll down the page.

    First select Yes in the Tax types section. Then select the tax types that you want to be notified of. Note that you must do this separately for each client.

  7. Select OK.

  8. Select Save to save the selections you made.

Changes to email notifications

You can change your settings if you receive notifications that do not concern you or if notifications are sent to you too often.

Typically, tasks relating to the Excise Movement and Control System (EMCS) generate notifications more often than other tax matters.

  1. Select Your own details and logout and then Your own details in MyTax.

  2. Click Select your notifications at Email notifications.

  3. Add or remove selections as you prefer. For example, if you no longer want to receive email notifications about EMCS, deselect it under Tax types.

  4. Select OK.

  5. Finally, select Save to save the changes.

When some of your authorisations end

If you are authorised to act on behalf of multiple companies and one or more of your authorisations end, log in to MyTax and select “Act on behalf of a company”. After this, you will not receive email notifications for companies whose tax matters you are no longer authorised to manage.

If you do not have any authorisations left

If you are no longer authorised to act on behalf of any company, you cannot change the email notification settings in MyTax.

If you still receive notifications, however, call our taxpayer services and ask the official to cancel your email notifications.

The Tax Administration service numbers

How to find decisions and letters

  1. Log in to MyTax (opens in a new window)

  2. Select the Communication tab.

  3. Under Decisions and letters, select Open decisions and letters.

  4. All the decisions and letters you have received during the past 12 months are listed on the page.

  5. To find decisions and letters that are over 12 months old or that have been opened or archived, use the search function.

  6. Any tax decisions made are included in the list.

Letters related to tax audit reports in MyTax

Letters related to tax audit reports are often listed as separate PDF files in MyTax. The letters form the following entity, although their order may be different in MyTax:

  1. Hearing on the tax audit report
  2. Summary of the tax audit report
  3. Tax audit report
  4. List of findings of the tax audit report.

After the hearing, you will receive a new set of letters in MyTax:

  1. Decision, Tax audit report YTV (corporate income tax)
  2. Decision, Tax audit report
  3. Summary of the tax audit report
  4. Tax audit report
  5. List of findings of the tax audit report.

If the tax audit report is sent to you only for information, you will find the following letters in MyTax:

  1. Summary of the tax audit report
  2. Tax audit report.

Notifications on the Tasks tab

On the Tasks tab in MyTax, you can see your current matters, such as:

  • You have received a new decision or letter in MyTax.
  • We need more information from you for tax purposes.
  • Information about alternative ways of taking care of tax matters, such as the use of e-invoicing.

When you click a task, MyTax will move you directly to the correct section. After that, the task is no longer shown on the Tasks tab.

Delete and restore tasks

If you want to delete a task shown on the Tasks tab, click the X next to it.

You can see the tasks you have deleted when you click the See deleted tasks link at the end of the page. On the page of deleted tasks, you can restore tasks to the Tasks tab: click “Restore task” at the task you want to restore.

Note that a task you have deleted will reappear on the Tasks tab when there is new information for you in MyTax. For example, if you have deleted the task regarding unread letters, it will reappear when you receive a new decision or letter in MyTax.


Page last updated 4/22/2025