Request to view personal data

According to Article 15 of the EU General Data Protection Regulation, you have the right to know if your personal data is being processed in the Positive credit register. If your personal data is being processed, you have the right to view the data and receive a copy of the data.

A request can be submitted on your behalf by your legal representative, i.e. your guardian or agent. The individual acting on your behalf must attach a document, such as an authorisation, that specifically authorises them to request access to your personal data. Note that a death estate’s representative cannot request the deceased person’s personal data.

Fill in the form carefully and specify the personal data that the request concerns. You can set limitations to the request: for example, what personal data the request concerns or what period of time. If you want to get a comprehensive picture of what personal data we process and for what purposes, please study our data protection procedure.

A copy of personal data is provided free of charge. If you request multiple copies, however, you may be charged. The charge is based on the actual administrative costs incurred from the generation of the copy. If the copy is subject to a charge, we will let you know in advance. You can find the basis of the charge in the Tax Administration’s price list (available in Finnish and Swedish, link to Finnish).

The Incomes Register Unit will process your request within a month. Because the copy contains your confidential data, we will identify you on the phone before delivering the data. The data is sent either by post or by email to the address you have entered in the form. The data can also be sent by registered letter.

Download the form

Request to view personal data, (pdf)

Instructions for filling in the form

Details on individual whom the request concerns

Enter here the details of the person whose data you are requesting. Enter the person’s family name, first name, all middle names, personal identity code and address.

Request to view personal data

Select the period of time at “Period for which data is requested”. Enter the dates in format ddmmyyyy.

Tick the appropriate box to indicate how you want us to deliver the data:

  • Send the data to me as a letter by post.
    • We will send the data to you by letter or by registered letter to the address you provided above.
  • Send the data to me by secure email to the address given below.
    • If you select email, always enter your email address in the field.

Select which personal data your request concerns

Tick the appropriate box to indicate what personal data your request concerns. You can select from the following options:

  • All data
    • If you select this option, please take into account that you may receive a large volume of data.
  • Identification and contact information
    • If you select this option, we will provide you with your identification and contact information stored in our customer management system.
  • More detailed information on credits (all reports submitted to the register)
    • If you select this option, we will send you all the reports on your loan contracts that lenders have submitted to the register. If you want to check your up-to-date loan data, select “Up-to-date information on credits” or check your loan data in the Positive credit register’s e-service.
  • Income information
    • If you select this option, we will provide you with income data we have received from the Incomes Register over the past two years or less.
  • Recorded telephone calls
    • If you select this option, we will send you recordings of your calls to us. In the field for additional information, specify the date and time of the call, the service number you called to, and the telephone number you called from. Note that we store call recordings for a maximum of 6 months.
  • Up-to-date information on credits
    • If you select this option, we will send you up-to-date information on your loans. This is the same information that you can see in the Positive credit register’s e-service.
  • Credit register extracts requested by lenders
    • If you select this option, we will provide you with the credit register extracts about your data requested by lenders. You can also view these credit register extracts in the Positive credit register’s e-service.
  • Information on voluntary ban on credits
    • If you select this option, we will send you information about your voluntary ban on credits if you have set one.
  • Other data and documents (give more details in the field below)
    • In the field for additional information, specify the data that your request concerns.

Enter additional information if needed

Here you can specify your request. If you want call recordings, please specify in this field the date and time of the call, the service number you called to, and the telephone number you called from.

Signature

Add the date, your signature and name in print. Also enter a telephone number where we can reach you. The telephone number is obligatory. We will identify you on the phone before delivering the data.

Page last updated 5/28/2024