Contact information and service
Our customer service number 029 497 571 provides service between 9 am and 4 pm, at 9 am – 3 pm in July, (GMT +2) on business days.
Customer service
Our customer service number +358 29 497 571 provides service in Finnish, Swedish and English between 9 am and 4 pm on business days (GMT +2).
Service for organisations is available on telephone number +358 29 497 570 on business days from 9 am to 4 pm (GMT +2).
For Swedish-speaking customers, we have a callback service. We will call you back between the same or the latest the following day on business days between 12 pm and 4 pm.
Calls from the mobile phone are subject to the mobile call charge (mpm.), and calls from the fixed network are subject to the local network charge (pvm.). If you call from abroad, the charge is determined by your local telecommunications service provider.
The charges are based on the price list of the caller’s service provider. If you have a call package, check with your service provider whether calls to numbers starting with 029 are included in the package.
The service provider starts charging you when the call is set up. In other words, you will also pay for queuing time. Instead of queuing for a long time, we recommend that you should call again later.
Address information
Positive credit register
P.O. BOX 2
FI-00055 Incomes Register
For media
You can contact us for:
information about the Positive credit register
expert statements and comments.
The Finnish Tax Administration's media service is available weekdays from 9 am to 4 pm et 029 512 5200 arkisin klo 9–16. The service is for journalists.
Subscribe to our newsletter
You can subscribe to the Positive credit register’s newsletter to be delivered to your email. You will receive the newsletter approximately four times a year.
Subscribe to the Positive credit register’s newsletter
By giving your contact information, you give your consent that we can use it in accordance with the privacy statement: Record of personal data processing in the project to establish a positive credit register (opens in a new window).
Subscribe to the system information bulletin
You can subscribe to the Positive credit register’s system information bulletin to be delivered to your email. The bulletin contains information on production and stakeholder testing related circumstances, such as service breaks and disruptions. You can cancel your subscription at any time via the unsubscribe link contained in the bulletins.
Subscribe to the positive credit register's system information bulletin
You can also subscribe to the RSS feed of the system information bulletin
Give feedback
You can give us feedback or ask about the Positive credit register on the feedback form.
Share your improvement idea
How would you improve the Positive credit register? Use our feedback form to share your ideas for improvement.
Report an observation or disruptions
If you detect technical problems or make other observations regarding the positive credit register, you can report them to us on the observation form.
Lender – contact us
Lenders can ask for advice on problems regarding the Positive credit register on the contact form. You can also use the form to report changes to contact person information or request additional certificates.
If you need technical support or you suspect an error, please fill in the observation form. If you suspect that your organisation's certificate has been misused, please contact our customer service.
Contact us about your data protection rights
If you want to request that your data should be corrected or that the processing of your data should be restricted, or if you want to view your personal data, contact us with the contact form