Fill in a request to view your personal data

Fill in the form as follows

Fill in the details on the individual whom the request concerns

• Provide here the details on the individual whom the request concerns. Enter your last name, first name and all middle names, personal identity code and address in the fields provided.

If you wish, limit the period for which you are requesting information

• Under Request to view personal data, you can limit the period for which you are requesting information, if you wish. Fill in the dates in the format ddmmyyyy.

Select which personal data your request concerns

Next, select what information you want to receive from us by ticking the appropriate boxes. You can choose whether we provide you with all or only part of the information.

You can request the following information from us:

• Loan information
• guarantees provided
• other data from the e-service
• other information.

Loan information

Under Loan information, you can select which of the following information stored in the Positive credit register you want:

Up-to-date information on credits

• You can get your latest loan information as reported by lenders.

Reports submitted to the register by lenders

• You can get the reports that lenders have submitted to the register about your loans. The reports allow you to view your credit history. Reports on both existing and expired loans are included. If you only want reports for a specific loan, please specify in the additional information field which loan your request concerns.

Guarantees provided

Under Guarantees provided, you can select from the following data:  

Up-to-date information on guarantees

• You can receive information about other people’s loans where you are the guarantor. As you are the guarantor of the loans, you will only receive limited information about them.

Reports of guarantees submitted to the register by lenders

• You can get the reports that lenders have submitted about guarantees you have provided. The reports allow you to view your guarantee history. The reports of both existing and expired guarantees are included. If you only want reports for a specific guarantee, please specify in the additional information field which guarantee your request concerns.

Other data from the e-service

• Other data from the e-service include data of credit register extracts and data on voluntary ban on credits. Select from the following information:

Credit register extracts

• You can receive all the credit register extracts that lenders have requested on your data. The extracts are stored in the register for 5 years.

Up-to-date information on voluntary bans on credits

• You can receive information about your voluntary ban on credits if you have set one.

Other information

• Other information include income data, disclosures to public authorities and credit information companies, log data and recorded telephone calls, contact and customer information, and other data and documents. Next, select:

Income data

• You will receive your income data stored in the register. The information covers the last two years. If you want to know in more detail what income data has been forwarded to lenders and when, you will see this data in your credit register extracts. You can read more about your income data reported to the Incomes Register on our website under Income data.

Disclosures to public authorities and credit information companies

• You will receive a list of the public authorities and credit information companies to which your data has been disclosed.
  • We disclose data to public authorities only for purposes laid down in law.
  • To credit information companies, we only disclose information about a voluntary ban on credits. We may only disclose the information if you have set a credit ban and at the same time given your consent that we can disclose the information to credit information companies.

If you want to know which lenders your information has been disclosed to, see the section Credit register extracts.

Log data

• You will receive a list of when your information has been reviewed and why. In addition, you will be informed whether you viewed them yourself or whether they were viewed by an official and for what purpose. If you want to specify your request, please state in the additional information field what your request concerns.

Recorded telephone calls

• You will receive copies of the recorded telephone calls with us. In the additional information field, enter the date of your call, the service number you called and the number you called from. We retain recorded telephone calls usually for 2 months or up to 6 months if they are used to improve the quality of our customer service.

Contact and customer information

• You will be informed of your customer information stored in our CRM system. Read more about what customer information we store and process on our website under Customer information.

Other data and documents

• You can receive information about the occasions you have contacted us online or on a contact form. You can also receive information about the messages or letters that we have sent to you. In the additional information field, please specify what data you are requesting.

Provide additional information about the request, if you wish

Here, you can specify your request. 

Select the response delivery method

Tick the box indicating the method by which you want the information you requested to be delivered.

• Please send the information by post.
  • We will send your information to the address you have provided as a regular or registered letter.
• Please send the information by secure email to the email address I have provided below.
  • If you choose to receive the information by email, make sure you provide your email address.

Sign and date the form

Please enter the date, your signature and your name in print on the form. Also provide a phone number where we can contact you. The phone number is mandatory information. We will verify your identity over the phone before providing any information.

Send the form

Return the form by post to the following address:
Positive credit register
P.O. BOX 2
FI-00055 Incomes Register