MyTax will be down during the weekend – manage your taxes is good time

MyTax will be down from Friday evening to Sunday evening on 13–15 November. During the downtime, you cannot manage your taxes in MyTax. For example, you cannot request a new tax card or pay your taxes. If you have any tax matters to manage, do it in good time before the downtime.

The downtime is due to an annual system update. During the update, usability improvements will be made and new functionalities added to MyTax.

Effects of downtime – pay special attention to the following

MyTax

• You cannot log in to MyTax on Friday, 13 November, after 16.30. At 17.00, the service will be closed and all users will be automatically logged out.
• MyTax will be available again on Sunday, 15 November, at 18.00.

During the downtime, you cannot log in to MyTax to manage your taxes or make tax payments, for example. You can pay taxes in your e-bank, but make sure to check the required payment details in MyTax in good time before the downtime.

Effects on the Tax Administration’s other services

• Tax Number Register: The Tax Number Register is not in use during the downtime. This means that we cannot issue you a tax number or enter you in the Tax Number Register. More information: Tax number register
• Tax debt certificates: The Tax Debt Register is not in use during the downtime. You can request tax debt certificates from MyTax and our taxpayer services again on Monday, 16 November.
• Vero.fi The Tax Administration’s vero.fi website and chatbot Virtanen are available as usual. However, calculators, such as the tax rate calculator, cannot be used.
• Application programming interfaces (APIs): The interfaces will close on Saturday, 14 November, at 00.00, and re-open on Sunday, 15 November, at 17.00 at the latest.
• Ilmoitin.fi and returns submitted from taxpayers’ systems through service providers: returns can be submitted normally but the Tax Administration will not process them until after the downtime. Their received date will be the same as the send date. 
• Incomes Register: The service can be used and reports submitted as usual. The information reported during the downtime will not show in MyTax until on Tuesday, 17 November.
• Positive credit register: The service can be used normally. 
• Palkka.fi: Salaries and wages can be calculated in the service and reports will be transmitted to the Incomes Register normally, but the information will not be transmitted to MyTax until after the downtime. During the downtime, you cannot use the Palkka.fi service to retrieve information, such as employees’ tax card details, from the Tax Administration’s system.

Why is the system update needed, and will MyTax change?

After the update, MyTax will look the same as before. During the downtime, some usability improvements will be made and new functionalities added to MyTax.

One of the most notable changes following the downtime is that you can submit annual information returns by acting on behalf of a company in MyTax. The change concerns annual information returns on dividends, for example.

Also parties requesting tax-at-source refunds can do so in MyTax in future. Further, information on the first registration of new vehicles will be introduced into MyTax, where registered filers of car tax can use it.

Nonprofit corporations will find an updated application for tax relief for corporations in MyTax. The updated application will include more detailed questions about the corporation’s activities. In addition, the corporation’s rules, operations plan and budget will need to be attached to the application. The objective of the change is to cut the number of information requests and simplify the processing of applications.

Moreover, the system update also helps us prepare for future changes. More information: vero.fi/changes