Tax Administration in social media
Taxpayer guidance and interaction in social media services
We want to help you to take care of your tax matters, so do not hesitate to ask for advice in social media services. Our taxpayer advisors help you from Monday to Friday between 9 am and 4 pm on Facebook, Instagram, Twitter and LinkedIn. On Twitter and Instagram, you can also contact us using private messages. We respond to general tax questions or lead you to the source of correct information in Finnish, Swedish and English. In personal tax matters, we recommend that you log in to MyTax and use its messaging feature.
Our guidance is public. Thank you for:
Not making your or anyone else’s personal data public. The Finnish Tax Administration never requests personal data in social media services or by email or text messages, including online banking codes, account details or personal identity codes.
Respecting others. Accusing others, using foul language and calling other people names are prohibited in our social media channels.
Understanding that racist messages or other messages that insult other people or a different community, religion or race are strictly prohibited, similarly to messages that incite other people to commit crime and other illegal messages.
Not marketing or advertising any products or services in our channels.
Any inappropriate messages may be deleted, and messaging by a user who repeatedly is in breach of these instructions may be blocked. The user will not be notified of any deleted or blocked messages.
Thank you for being here with us!