Some of the loans reported to the Positive credit register early in the morning of 29 January 2026 were not saved correctly on account of technical problems. We are investigating the problem and make every effort to correct it as soon as possible. We will provide more information as soon as it is available.

We apologise for any inconvenience caused. Read more in our news article. 

The Positive credit register’s customer service is now open

9/4/2023

The Positive credit register’s customer service opened on 4 September 2023. Our customer service number 029 497 570 provides service in Finnish, Swedish and English on business days between 9 am and 4 pm.

For more information about the customer service and call charges, see the Positive credit register's contact information page.

Lenders can start signing up as data notifiers on 2 October. The sign-up period ends on 30 November 2023. Lenders using the register’s data can apply for data permissions starting 2 October 2023.

Data on existing loan contracts is submitted to the register between 1 February and 31 March 2024. After submitting their existing loan data, lenders will continue reporting loan data in nearly real time.

Lenders can start using the register’s data on 1 April 2024. On the same date, the register’s e-service for private individuals also opens.

 

Page last updated 9/4/2023