The incident affecting the processing of reported data has been corrected – the investigation of errors is ongoing

The error in the Positive credit register that affected the processing of reported data was corrected on 6 February. After that, no new errors have occurred in the processing of data batches. 

Between 28 January and 6 February 2026, some data batches were stuck in the Processing mode, and because of this, some private individuals’ loan data in the register may be incomplete. We are investigating the situation regarding the stuck batches together with lenders. We are also investigating whether incorrect data has been disclosed on credit register extracts. We will inform any lenders that have received incorrect data of the matter and send a letter to all individuals whose data has been incomplete or inaccurate. 

Lenders can use the Checking loan data API to check the loan data they have reported to the register. In addition, they should check the processing status of each batch by requesting a processing response in the Processing response API. 

Private individual – what is the impact on you?  

Private individuals can check their loan information in our e-service. 

• If you have not applied for a loan after 28 January 2026, you do not need to do anything. 
• If you have applied for a loan after 28 January, you can check the credit register extracts requested about your data in our e-service. If you notice that any of the extracts contains inaccurate or incomplete loan data and suspect that it may have affected the consideration of your loan application, please contact the lender that considered your application. 

We released information on the error last week: An incident affecting the processing of reported data – Positive credit register