Some loan data not saved in the register

Being updated

Some of the loans reported to the Positive credit register early in the morning of 29 January 2026 were not saved correctly on account of technical problems. On account of this, entire loans may be missing from some individual customers or information on current loans may be incomplete. Individuals can check their loan information in our e-service. 

Lenders can continue to report loans to the register. Lenders can use the API for checking loan data to see whether the reported data has been saved correctly in the register. Because of the technical problem, incorrectly recorded data cannot be corrected at the moment. 

We are investigating the problem and make every effort to correct it as soon as possible. We will provide more information as soon as it is available. 

We apologise for any inconvenience caused.