Observation form

Report a technical observation in the Positive credit register

You can use this form to report technical issues in the Positive credit register.

The Positive credit register’s customer service advises you on matters relating to the use of the register. If you would like to give us feedback, fill in the feedback form.

All observations will be reviewed within 3–5 work days on average.

The fields marked with an asterisk (*) are mandatory.

Please do not include any personal data such as your identity code or bank account number. If you wish, you can give your organisation’s Business ID. Give the Business ID of the organisation that the observation concerns. By adding the Business ID you will make the processing of the matter faster and easier.

Heading

What is your customer group?

Private individual Lender Official authority Credit information company Other customer

Sender's name

Organisation

Business ID

Email address

Phone number

Date of observation

Time of observation

Select the subject of your observation

If you selected API services, select the API that the observation concerns

Describe the observation: technical error or malfunction

As you give contact information, it indicates that you accept that we use it as controlled by our privacy statement: Record of personal data processing in the Positive credit register and in customer service.

Page last updated 12/1/2025