Share your thoughts about the Positive credit register – fill in our customer experience survey no later than 30 September 2026
9/1/2026By answering our customer experience survey, you will help us gain valuable insight into user experiences and future development needs related to the Positive credit register. We conduct the survey annually and use the results to develop our service.
The survey contains a few background questions, after which you can assess how we have succeeded and provide feedback on the register, its functionalities and use. The survey is open until 30 September 2026. You can respond to it in Finnish, Swedish or English.
Respond to the Webropol survey
The survey is aimed at all Positive credit register users. This means that you can respond to the survey as a private individual using the register to check their data or manage a voluntary ban on credit. We also wish to get responses from lenders who use the register for reporting information or utilising data, as well as from public authorities and credit information companies.
Your responses will be processed anonymously and safely. Thank you for responding - your opinion means a lot to us!
We conduct the survey annually
The goal of the customer experience survey is to gather information about the functionalities and possible development areas of the register from our customers and stakeholders. We conducted our first survey in October 2024, the year the register was first introduced to use. The following survey was conducted in September 2025. We use the results of the surveys to develop the register.