Our customer service is closed on Wednesday 23 and Thursday 24 September due to staff training. We will be available by phone again on Friday September 25, at 9 am.

We apologise for any inconvenience.

Respond to our customer experience survey. Tell us what is working and where we could do better: Respond to the survey (Webropol, opens in a new window).

Delivery report 12 AUGUST 2026

A new version of the Positive credit register system has been released.

New functionalities

Some web addresses have been changed

The instructions on the use of the Positive credit register’s e-service have been updated, and the URLs of some web pages have changed.

Page last updated 8/12/2026