Correcting data by cancelling a previous report

In certain situations, benefits payment data cannot be corrected by submitting a replacement report. Instead, the data must be corrected by cancelling the previous report and submitting a new report. Such situations include:

  • correction of the payment date or other reporting date
  • correction of the payer’s customer identifier
  • correction of the income earner’s customer identifier
  • correction of the income earner’s date of birth
  • correction of a substitute recipient’s customer identifier
  • correction of the earnings period
  • correction of the original earnings period
  • correction of the earnings period of the original benefit

You may only change the earnings period on the replacement report if

  • the benefit is partially changed into unjust enrichment and, as a result, the earnings period also changes
  • the payer must also specify ‘Income type changed, new income type code’.

The benefits payment report must also be corrected by cancelling the previous report when one of the following entries is specified for the income type:

  • Recovery
  • Unprompted repayment
  • Late payment increase

If you have already specified ‘Recovery’, ‘Unprompted repayment’ or ‘Late payment increase’ on the original report, you can correct the benefits payment report by submitting a replacement report.

Additionally, a benefits payment report must be cancelled if a bank refunds the paid income to the payer (refund situations). The paid income may be refunded by the bank because it never reached the income earner, for example. This may happen when, for example, the income was paid to an incorrect recipient, the income earner’s account has been closed, the income was paid in an incorrect currency, or the income earner did not redeem the payment from the bank. If the income payer needs to cancel a previous report due to a refund, they must also submit a new report, with its data corresponding to the actual payment.

If an incorrect benefits payment report or a record consisting of several benefits payment reports needs to be deleted entirely, the payer can do this by cancelling the report or record.

Cancellation is allocated to the correct report using a report reference

A cancellation is allocated to the correct report based on the Incomes Register’s report reference or the payer’s report reference. When cancelling an entire record, the record reference of the record in question must be used.