Messages and documents
The Messages and documents page is on the Archives section of the e-service. On the page, you can read messages sent by the Incomes Register and view documents saved in the service.
You can open a document by selecting Download document.
Unopened documents are highlighted. If several people have authorisation to act on behalf of the same organisation, only the first person opening the document can view the document as a new document.
Each file can only be downloaded once per session.
What is stored in the archive?
The Messages and documents page includes
- messages sent by the Incomes Register
- documents stored in the service
- reports submitted on a paper form
- letters related to errors in paper forms.
The page displays a maximum of 100 of the latest messages and documents. Newest documents are at the top of the page. The archive will include all messages and saved documents starting from 2022.
You will receive a notification of new messages
If you have activated the Suomi.fi Messages service, you will receive a notification of messages from the Incomes Register to the email address that you have entered for the Suomi.fi service.
For information security reasons, Suomi.fi messages from the Income Register will only display the headline. You can read the actual message on the Messages and documents page.
Read more about Suomi.fi messages
If you do not use Suomi.fi messages, we will send the messages requiring you to act by post.
When is a notification not sent?
Not all messages and documents require you to act.
If no action is required, we will not send an email notification or a letter, although the document will be saved on the Messages and documents page.
Reports submitted on a paper form
We save reports submitted on a paper form on the Messages and documents page.
For example, if you submit an earnings payment report using a paper form, you can view the form in the archive after it has been received by the Incomes Register. For reports submitted on a paper form, the report reference will also be shown in a separate column.
If a report you have submitted on paper contains an error, the letter indicating the error will be displayed. We will also send you the letter by post.
If you request a transcript on a paper form, the order form you filled in will also be saved in the service.
Language of messages and documents
Messages and documents of companies and organisations are in the language set as the company’s or organisation’s preferred language in the Business Information System (Finnish, Swedish or English).
Messages and documents of private individuals are in the language set as the individual’s preferred language in the Population Information System (Finnish or Swedish).
Changing the language setting of the e-service has no effect on the language of the documents.