Correcting benefits payment data

A report in the e-service can usually be corrected with a replacement report, i.e. by just correcting incorrect data in the original report and adding missing data. However, some reporting errors must be corrected by cancelling the report. If an incorrect part cannot be changed, cancel the previous report and submit a new report with correct data.

Replacement report

Find the report you wish to correct, open it and click on Correct. The report already has all the data of the original report. Correct incorrect data and add missing data. Also check the details of the various sections carefully.

Finally, use the preview to check that the data you have entered in the report is correct and submit the report.

The correction is targeted at the original report using a report reference. When the report is saved in the Incomes Register, it replaces the original report. A new version of the report is created after saving.

Benefit unit

The Benefit unit is mandatory information when reporting unemployment benefit income types. In the case of unjust enrichment, report zero (0) days as the benefit unit on the replacement report. The data must not be removed from the replacement report, as it is required by the data users.

Income type changed, new income type code

Use the data in a situation where previously paid income changes retroactively but the question is not of unjust enrichment or recourse.

See detailed guidance, Section 4.6 Benefits: Reporting data to the Incomes Register.

Correcting an earnings period

An earnings period can be changed with a replacement report only in certain situations, e.g. if part of the income becomes an unjust enrichment. In that case, the income is divided into parts and a specific earnings period must be assigned to each part. The earnings period in the corrected report must correspond to that of the previously reported income.

If the correction cannot be made with a replacement report, cancel the submitted report and submit a new report.

Cancel a report 

If the data cannot be corrected using the report’s Correct function, the report must first be cancelled and a new report submitted after that. To cancel the report, return to the report's collection page and click on Cancel.

If the report has to be corrected by cancelling it, do as follows:

  1. Cancel the incorrect report.
  2. Submit a new report with correct data and also assign a new report reference to the report.

Benefits payment data that has to be corrected by cancelling the previous report

A benefits payment report must always be cancelled when you correct data on which data distribution is based:

  • correction of the payment date or other reporting date
  • correction of the payer’s customer identifier
  • correction of the income earner’s customer identifier
  • correction of the income earner’s date of birth
  • correction of a substitute recipient’s customer identifier
  • correction of the earnings period
    • an earnings period can be changed with a replacement report only in certain situations, e.g. if part of the income becomes an unjust enrichment
  • correction of the original earnings period
  • correction of the earnings period of the original benefit
    • an earnings period can be changed with a replacement report only in certain situations, e.g. if part of the income becomes an unjust enrichment.

Additionally, a report must be cancelled if a bank refunds the paid income to the payer (so-called refund situations). Paid income may be refunded by the bank, for instance, because it never reached the income earner.

The data must be corrected by cancelling the previous report also in cases where one of the following entries are specified for or removed from the income type:

  • Recovery
  • Unprompted refund
  • Late payment increase

However, if one of these entries has already been specified in the original report, the data can be corrected by submitting a replacement report.

Read more: Correcting benefits data in the incomes register

See detailed guidance, Section 5 Benefits: reporting data to the Incomes Register.

If payments made prior to 2021 are corrected in 2021 or later, the corrections should not be reported to the Incomes Register. If the payment was made prior to 1 January 2021, corrections should be submitted directly to each data user. However, payments recovered on 1 January 2021 or later are reported to the Incomes Register, even if the original income has been paid prior to 2021.