Information submitted on contact, observation and feedback forms

What data do we process?

Contact, observation and feedback forms are available on the Positive credit register's website. You can find the forms on the Contact information page.

We use the forms to collect information that we need to process contacts, observations and feedback: the name, organisation, Business ID, email address and telephone number of the party submitting the form.

We process the forms in the Tax Administration's service management system provided by ServiceNow.

On what basis do we process data?

We process personal data to perform our task in the public interest (General Data Protection Regulation (EU 2016/679), Article 6(1)(e).)

Disclosure of data

As a general rule, data is not disclosed.

Processors

We use the following service providers for application management services, such as troubleshooting: Innofactor Software Ltd, Gofore Plc, Gofore Verify Oy and Advania Finland Oy. When processing personal data, application management uses a service management system provided by ServiceNow.

Retention of data

With regard to data retention, we comply with the Tax Administration's information management plan. The forms are retained in the service management system for no more than six years.

Your data protection rights regarding the processing of personal data

The Incomes Register Unit is responsible for enforcing your data protection rights. You can make a free-form written request regarding your data protection rights and send it to us to the address below:

POSITIVE CREDIT REGISTER
P.O. BOX 2
FI-00055 Incomes Register

If you need help in exercising your rights, you can contact our customer service.

Right to view personal data

You have the right to know if we are processing your personal data. You are also entitled to receive a copy of your personal data that we process.

You can submit us a request to view your personal data with the form below.

Request to view personal data

Right to rectify data

You have the right to request us to rectify your inaccurate or incorrect personal data without any undue delay.

Right to restriction of processing

If you think the data we are processing about you is incorrect, if the data is processed against the law or if you have opposed the processing of your data, you can request us to restrict the processing of your personal data.

Right to oppose data processing

When the processing of your personal data is not based on our statutory obligation, you have the right to oppose the processing. You can oppose at any time on grounds of your special personal circumstances. In such a case, we may no longer process your personal data, except if there is a justified reason of great importance that supersedes your interests, rights and freedoms, or if the processing is necessary for the purpose of preparing, presenting or defending a legal claim.

Right to file a notification with the supervisory authority

You have the right to file a notification with the Data Protection Ombudsman regarding the processing of your personal data. Further information and instructions on how to file a notification are available on the website of the Office of the Data Protection Ombudsman.

Page last updated 2/1/2024