The Incomes Register will be closed from 30 December 2019 to 1 January 202012/12/2019
The Incomes Register will expand at the turn of the year, as almost 500 new organisations will start using the Incomes Register data as of 1 January 2020. Due to this extension, the Incomes Register will be closed from 8 pm on 30 December 2019 to 5 pm on 1 January 2020.
During the service break, it is not possible to submit reports to the Incomes Register via the technical interface or the e-service. The e-service will be down and it is therefore not possible to browse data or order transcripts or make record subscriptions. The technical interfaces will also be down. The service break will have no effect on the Incomes Register stakeholder testing and the testing environment will be available throughout the break.
Earnings payment data can be reported to the Incomes Register 45 days in advance at the earliest and five days after the payment date at the latest.
In addition, data distribution to data users will also be unavailable at the turn of the year. Data users will be informed of this separately.
Incomes Register customer service at the turn of the year
The Incomes Register customer service is open on weekdays from 9 am to 4.15 pm. On 31 December 2019, the telephone service will give guidance in general matters relating to the Incomes Register but the chat service will be closed. Both the telephone and chat service will provide advice as usual from 2 January 2020, 9 am onwards.