- Slow down and think it over. Before you react, ask yourself the following questions: does the offer sound too good to be true? Is the message written appropriately with good grammar? Is the content of the message suspicious in any way?
- Check and recheck. If a suspicious e-mail message includes a hyperlink, first check the destination address by hovering the mouse pointer over the link without clicking on it. If the URL that the link points to is not related to the apparent sender of the message, you are probably dealing with a fraudulent phishing e-mail.
- Identify legitimate senders and sources. The browser traffic of online banking services is always encrypted. You can confirm that your browser is using an encrypted connection to the current site by looking for a padlock icon in the address bar and a URL with the https:// prefix. Always keep in mind that the authorities, banks and online retailers will never send you e-mail messages asking you to provide your password, account number, bank details or credit card information, or e-mail messages asking for money.