Postal strike affects business taxpayers – see your letters in MyTax

News, 11/18/2019

The strike at Posti that started Monday 11 November causes delays in the deliveries of the Tax Administration’s letters to taxpayers. The majority of letters from the Tax Administration during the strike will consist of tax decisions, decisions on tax adjustment, requests for additional information and hearings. Even if postal delivery is delayed, you can view your letters in MyTax. You can use MyTax also to answer any requests for additional information that your company has received.

A number of tax decisions and requests for additional information have been sent to business and corporate taxpayers. Due to the postal strike, taxpayers may not have enough time to answer their tax correspondence. Check the deadline for your response in the letter or in the “Instructions for appeal” enclosed with it. The Tax Administration’s decisions and other letters are available for viewing in MyTax, as well.

Business taxpayers and accountants who have an authorisation to manage their clients’ taxes can order e-mail notifications from MyTax. This feature sends e-mail to you whenever a new letter has arrived or other matters have been updated in MyTax. To order the notifications, go to your MyTax profile.

Individual taxpayers cannot order the e-mail notifications. Instead, individual taxpayers can activate Suomi.fi messages.

If you are going to miss a deadline because of the postal strike, explain this in your claim of adjustment or response that you submit in MyTax, and state the date when you actually received the decision or letter from the Tax Administration. Please note that there may be a backlog of letters at the postal service, so that even if you had sent off your letter on time, many letters will arrive late. We recommend that you check your tax correspondence in MyTax from time to time, and use MyTax for sending your replies or answers to the Tax Administration’s requests.

In the same way as other appeals, if you are about to lodge an appeal to the Administrative Court regarding a decision of the Board of Adjustment, it must be delivered within the deadline stated on the decision. If you need to send an appeal to the Administrative Court during the strike, we recommend using the e-service of the Administrative and Special Courts.

Frequently asked questions

The Tax Administration will contact you by phone when a decision has been made. You can collect a decision containing sensitive information from your local tax office. In the case of an insider ruling, the delivery will be agreed on separately.

Submit your declarations and returns in our e-services during the strike. If you use paper forms, take them directly to the nearest taxpayer service point.

If you have filed a car tax return electronically, you will also receive the decision electronically. If you have filed a car tax return on paper, a tax official will contact you by phone as the processing advances.

Claims for adjustment of car tax filed on paper can be delivered directly to the Tax Administration’s taxpayer service points.

Paper applications and declarations relating to car tax can be delivered to the Tax Administration’s taxpayer service points.

Submit your transfer tax returns in our e-services during the strike. If you use paper forms, take them directly to the nearest taxpayer service point.