Longer waiting times at Katso supportTax Administration Bulletin, 2/27/2017
Heavy workload is slowing down the handling of new requests for Katso ID registration, Master User privileges, and of online Powers of Attorney. For this reason, two to five days are required instead of the usual ≈2 days waiting time. We work with registration requests and Power-of-Attorney requests in their order of arrival.
If you need a new Katso ID or new authorizations through an online Power of Attorney, we recommend that you submit your request early in order to make allowance for the longer waiting time.